- 🚚 Shipping Policy
- At MumsToyHouse, we strive to deliver happiness right to your doorstep with safe, reliable, and timely shipping. Please read our shipping policy below for complete details.
📦 Order Processing Time
- All orders are processed within 1–2 working days after payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of high order volumes, processing may take slightly longer. We appreciate your patience.
- Standard Delivery: 3–7 working days (depending on your location).
- Remote / Non-metro Areas: May take an additional 2–4 working days.
- Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
- Shipping charges (if applicable) are clearly mentioned at checkout before payment.
- Any special offers or free shipping promotions will be displayed on the website.
- We currently ship across India.
- Please ensure your shipping address and contact details are accurate to avoid delivery issues.
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can track your order status using the provided tracking link.
- All toys are packed securely to ensure they reach you in perfect condition.
- We use child-safe and damage-resistant packaging wherever possible.
- If your package appears damaged, tampered with, or incomplete at the time of delivery, please do not accept the order and contact us immediately.
- For any delivery-related concerns, reach out to our support team within 24 hours of delivery.
- 📧 Email: mumstoyhouse@gmail.com
- 💬 WhatsApp: +91 9810294608 (10 AM – 7 PM, except holidays)
🚛 Shipping & Delivery Timeline
💰 Shipping Charges
📍 Delivery Locations
🔍 Order Tracking
📦 Packaging & Safety
❗ Delivery Issues
📞 Need Help?
For any shipping or delivery-related queries, feel free to contact us:
✨ We are committed to making your shopping experience smooth, joyful, and worry-free. Thank you for choosing MumsToyHouse!