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  •                                                                                                                         🚚    Shipping Policy

  • At MumsToyHouse, we strive to deliver happiness right to your doorstep with safe, reliable, and timely shipping. Please read our shipping policy below for complete details.

  • 📦 Order Processing Time

    • All orders are processed within 1–2 working days after payment confirmation.
    • Orders are not shipped or delivered on Sundays or public holidays.
    • In case of high order volumes, processing may take slightly longer. We appreciate your patience.

    • 🚛 Shipping & Delivery Timeline

    • Standard Delivery: 3–7 working days (depending on your location).
    • Remote / Non-metro Areas: May take an additional 2–4 working days.
    • Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

    • 💰 Shipping Charges

    • Shipping charges (if applicable) are clearly mentioned at checkout before payment.
    • Any special offers or free shipping promotions will be displayed on the website.

    • 📍 Delivery Locations

    • We currently ship across India.
    • Please ensure your shipping address and contact details are accurate to avoid delivery issues.

    • 🔍 Order Tracking

    • Once your order is shipped, you will receive a tracking ID via SMS or email.
    • You can track your order status using the provided tracking link.

    • 📦 Packaging & Safety

    • All toys are packed securely to ensure they reach you in perfect condition.
    • We use child-safe and damage-resistant packaging wherever possible.

    • ❗ Delivery Issues

    • If your package appears damaged, tampered with, or incomplete at the time of delivery, please do not accept the order and contact us immediately.
    • For any delivery-related concerns, reach out to our support team within 24 hours of delivery.

    • 📞 Need Help?

    For any shipping or delivery-related queries, feel free to contact us:

    • ✨ We are committed to making your shopping experience smooth, joyful, and worry-free. Thank you for choosing MumsToyHouse!